{"id":988371,"date":"2025-07-23T20:38:10","date_gmt":"2025-07-23T17:38:10","guid":{"rendered":"https:\/\/dreampersonas.com\/?page_id=988371"},"modified":"2026-04-28T15:40:28","modified_gmt":"2026-04-28T12:40:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/dreampersonas.com\/fr\/terms-and-conditions\/","title":{"rendered":"Termes et conditions"},"content":{"rendered":"<h1>Termes et conditions<\/h1>\n<p>Bienvenue chez Dream Personas!<\/p>\n<p>On est ravis de t\u2019avoir \u00e0 bord! En tant qu\u2019agence digitale 360\u00b0, nous sommes l\u00e0 pour saupoudrer un peu de poussi\u00e8re magique sur ta marque et la faire briller plus fort que la Voie lact\u00e9e. Avant de nous lancer ensemble dans cette aventure, assurons-nous de parler le m\u00eame langage. En parcourant notre site ou en utilisant nos services, tu dis en gros \u201cOui, je suis partant!\u201d. Alors plongeons dans les d\u00e9tails, \u00e0 la mani\u00e8re fun de Dream Personas.<\/p>\n<h2>1. Ce que nous faisons<\/h2>\n<p>Nous sommes ton guichet unique pour tout ce qui est digital:<\/p>\n<ul>\n<li>Nous cr\u00e9ons un branding percutant qui reste en t\u00eate<\/li>\n<li>Nous faisons p\u00e9tiller tes r\u00e9seaux sociaux<\/li>\n<li>Nous concevons des sites web si \u00e9l\u00e9gants qu\u2019ils font presque un clin d\u2019\u0153il \u00e0 ton audience<\/li>\n<li>Nous lan\u00e7ons des campagnes qui d\u00e9passent tes objectifs (et de la meilleure fa\u00e7on!)<\/li>\n<li>Nous analysons, optimisons et faisons progresser tout ce que tu fais<\/li>\n<li>Nous saupoudrons de l\u2019or de cr\u00e9ation de contenu l\u00e0 o\u00f9 tu en as besoin<\/li>\n<\/ul>\n<p>Everything here is designed to help your brand win, but it\u2019s just for you: no sharing, reselling or pretending it\u2019s yours without asking us first.<\/p>\n<h2>2. Ta part dans la magie<\/h2>\n<p>Pour garder la magie vivante, on a besoin d\u2019un petit coup de main de ta part:<\/p>\n<ul>\n<li>Sois honn\u00eate avec nous: Donne-nous tous les d\u00e9tails croustillants dont on a besoin pour faire briller ton projet<\/li>\n<li>Sois cool: Pas de drame, pas de spam et surtout pas d\u2019ondes de m\u00e9chant<\/li>\n<li>Respecte l\u2019art: Aime et utilise notre travail, mais ne le remix pas, ne le revends pas et ne le rebrand pas sans nous pr\u00e9venir<\/li>\n<\/ul>\n<h2>3. Parlons argent (les petits \u00e9clats qui nous font avancer)<\/h2>\n<p>Parlons paiements:<\/p>\n<ul>\n<li>Paie \u00e0 temps: Tes r\u00eaves sont notre priorit\u00e9, mais nous avons besoin de fonds pour les r\u00e9aliser<\/li>\n<li>Pas de retours: Une fois notre magie op\u00e9r\u00e9e, pas de remboursement possible<\/li>\n<li>Un peu de patience, s\u2019il te pla\u00eet: Si les paiements sont en retard, ton projet pourrait \u201cfaire une petite sieste\u201d jusqu\u2019\u00e0 ce que tout soit r\u00e9gl\u00e9<\/li>\n<\/ul>\n<h2>4. Propri\u00e9t\u00e9 (ton coffre aux tr\u00e9sors d\u2019id\u00e9es)<\/h2>\n<p>Une fois le projet termin\u00e9 et les paiements effectu\u00e9s, les livrables sont \u00e0 toi. Voici l\u2019accord:<\/p>\n<ul>\n<li>Les fichiers finaux sont \u00e0 toi, mais les fichiers \u201cbruts\u201d ou de travail (comme les PSD ou les brouillons) restent chez nous, sauf accord contraire.<\/li>\n<li>Notre droit de nous vanter: \u00c0 moins que tu nous dises non, on pourrait pr\u00e9senter ton projet dans notre portfolio.<\/li>\n<\/ul>\n<h2>5. Tes donn\u00e9es = Notre promesse<\/h2>\n<p>Tes secrets sont en s\u00e9curit\u00e9 avec nous. En utilisant nos services, tu nous donnes le feu vert pour collecter ce dont nous avons besoin pour t\u2019aider. Ne t\u2019inqui\u00e8te pas, nous traitons tes informations comme des joyaux de la couronne. Consulte notre politique de confidentialit\u00e9 pour tous les d\u00e9tails.<\/p>\n<h2>6. D\u00e9lais et D\u00e9tours<\/h2>\n<p>On adore les bons d\u00e9lais! Voici comment on reste dans les temps:<\/p>\n<ul>\n<li>On fixe les d\u00e9lais ensemble, comme de vrais amis<\/li>\n<li>Si tu prends du temps \u00e0 approuver ou \u00e0 envoyer des \u00e9l\u00e9ments, attends-toi \u00e0 un l\u00e9ger d\u00e9calage dans le planning<\/li>\n<li>La vie arrive (temp\u00eates, pannes techniques, attaques de dragons impr\u00e9vues), on s\u2019adaptera si besoin<\/li>\n<\/ul>\n<h2>7. Farces de tiers<\/h2>\n<p>Parfois, nous travaillons avec d\u2019autres plateformes ou outils (comme les r\u00e9seaux sociaux ou les h\u00e9bergeurs de sites web). M\u00eame si nous savons bien collaborer avec eux:<\/p>\n<ul>\n<li>S\u2019ils font une erreur, c\u2019est leur responsabilit\u00e9, pas la n\u00f4tre<\/li>\n<li>V\u00e9rifie toujours leurs r\u00e8gles avant de plonger t\u00eate la premi\u00e8re<\/li>\n<\/ul>\n<h2>8. Oups et A\u00efe (limites de responsabilit\u00e9)<\/h2>\n<p>On essaie d\u2019\u00eatre parfaits, mais bon, on reste humains (plus ou moins). Nous ne sommes pas responsables de:<\/p>\n<ul>\n<li>Contretemps ou pertes inattendus (financi\u00e8res, \u00e9motionnelles ou autres)<\/li>\n<li>Le monde qui devient sens dessus dessous (oui, on parle de guerres mondiales et d\u2019invasions extraterrestres)<\/li>\n<\/ul>\n<h2>9. Mettre en pause ou arr\u00eater<\/h2>\n<p>La vie change, on comprend. Si tu dois annuler:<\/p>\n<ul>\n<li>Pr\u00e9viens-nous par \u00e9crit.<\/li>\n<li>Nous facturerons le travail effectu\u00e9 jusqu\u2019\u00e0 ce moment-l\u00e0.<\/li>\n<\/ul>\n<p>Si les choses d\u00e9rapent (comme un non-paiement ou le non-respect des r\u00e8gles), on pourrait aussi mettre le projet en pause de notre c\u00f4t\u00e9.<\/p>\n<h2>10. Le feedback, c\u2019est notre carburant<\/h2>\n<p>On vit du feedback! La plupart des projets incluent un certain nombre de r\u00e9visions pour atteindre la perfection. Les modifications suppl\u00e9mentaires peuvent co\u00fbter un peu plus, alors gardons une communication claire et fluide.<\/p>\n<h2>11. Mises \u00e0 jour de la politique<\/h2>\n<p>En tant qu\u2019agence digitale, on aime garder les choses fra\u00eeches. Ces conditions peuvent \u00eatre mises \u00e0 jour de temps en temps. Nous publierons les changements ici et, s\u2019il y a des modifications importantes, nous t\u2019en informerons.<\/p>\n<h2>12. Navigation sereine (r\u00e9solution des litiges)<\/h2>\n<p>S\u2019il y a un accroc, parlons-en. Si on ne peut pas le r\u00e9gler autour d\u2019un caf\u00e9 (ou d\u2019un caf\u00e9 virtuel), les lois du Royaume-Uni nous guideront.<\/p>\n<h2>13. Parle-nous (nous sommes tout ou\u00efe)<\/h2>\n<p>Questions? Reach out to us at:<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:legal@dreampersonas.com\">legal@dreampersonas.com<\/a><\/p>\n<p>Merci de r\u00eaver avec nous! Ensemble, on fera na\u00eetre la magie digitale!<\/p>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Hey there, welcome to Dream Personas! We\u2019re pumped to have you on board. As a 360 digital agency, we\u2019re here to sprinkle a little magic dust on your brand, making it sparkle brighter than the Milky Way. Before we jump into this adventure together, let\u2019s make sure we\u2019re speaking the same language. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-cms.php","meta":{"content-type":"","footnotes":""},"class_list":["post-988371","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions | Dream Personas Digital Agency<\/title>\n<meta name=\"description\" content=\"Read the official Terms and Conditions of Dream Personas Agency. 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